Effective date: 1st March 2025
Welcome to Journey to Kismet! These Terms and Conditions (“Agreement”) govern your access to and use of our website https://www.journeytokismet.com (“Website”) and any services (“Services”) offered by Journey to Kismet (“Company,” “we,” “us,” or “our”).
By accessing our Website or using our Services, you agree to be bound by this Agreement. If you do not agree with these terms, please do not use our Website or Services.
1.Introduction
1.1 Agreement Overview
This Agreement constitutes a legally binding contract between you (“Client,” “User,” “you,” or “your”) and Journey to Kismet. It governs your use of our Services, including spiritual mentorship, energy healing, psychic readings, workshops, membership programs, and related offerings.
1.2 Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to comply with all terms, conditions, and policies outlined in this Agreement.
1.3 Modifications to the Terms
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on the Website with an updated “Effective Date.” Continued use of the Services after any changes indicates acceptance of the new terms.
2. Definitions
For the purpose of this Agreement, the following terms shall have the meanings set forth below:
- “Agreement” refers to these Terms and Conditions and any policies referenced herein.
- “Services” means all services offered by Journey to Kismet, including but not limited to spiritual mentorship, energy healing, psychic readings, workshops, and membership programs.
- “Website” refers to our website at https://journeytokismet.com and all associated pages.
- “Content” includes all text, graphics, images, videos, audio, software, and other materials provided on the Website or through the Services.
- “Client” or “User” refers to any individual who accesses the Website or uses the Services.
- “Company”, “we”, “us”, and “our” refer to Journey to Kismet.
3. Eligibility
3.1 Age Requirement
You must be at least 18 years of age to use our Services. By accessing our Website or using our Services, you represent and warrant that you are 18 years of age or older.
3.2 Jurisdictional Restrictions
Our Services are intended for use by individuals in permitted jurisdictions. We do not guarantee that our Services are appropriate or available for use in all locations. Users who access our Services from outside the permitted jurisdictions do so at their own risk and are responsible for compliance with local laws.
3.3 Prohibited Users
Individuals who have been previously prohibited from accessing our Website or Services are not permitted to use them.
4. Services Provided
4.1 Scope of Services
Journey to Kismet provides a range of virtual and digital services, including but not limited to:
- Spiritual Mentorship: One-on-one or group mentorship sessions focusing on spiritual growth and self-discovery.
- Energy Healing: Sessions incorporating Reiki and other holistic healing practices.
- Psychic Readings: Offering insights through methods such as tarot readings, energy scans, and intuitive coaching.
- Workshops and Membership Programs: Access to exclusive content, workshops, and other community resources.
4.2 Virtual Services
All Services are provided virtually through digital platforms such as Zoom and Thinkific. Users are responsible for ensuring they have the necessary technology to participate.
4.3 Disclaimer of Guarantees
Our Services are designed to support personal and spiritual development. However, we do not guarantee specific outcomes, results, or improvements. The impact of our Services depends on individual circumstances and commitment.
5. User Responsibilities
5.1 Accurate Information
You agree to provide accurate, current, and complete information during the booking and use of our Services. You are responsible for keeping your account and booking information up-to-date.
5.2 Appropriate Use of Services
You agree not to:
- Share access to Services with others without authorization.
- Engage in disruptive, inappropriate, or harmful behavior during sessions.
- Use our Services for any illegal, fraudulent, or unauthorized purposes.
5.3 Technology Requirements
You are responsible for ensuring that your devices meet the technical requirements needed to access our Services, including a stable internet connection and compatible software.
6. Booking and Payment Terms
6.1 Booking Process
Bookings for Services are managed through our Website or approved third-party platforms. Once a booking is confirmed, you will receive a confirmation email with session details.
6.2 Payment Methods
We accept payments through secure third-party payment processors, including credit/debit cards and online payment gateways. All payments are required in advance of the scheduled service.
6.3 Fees and Charges
- No-Show Fee: A fee of $50 will apply for no-shows or missed sessions without prior notice.
- Cancellation Fee: A $50 fee applies to cancellations made at the last minute (as defined in our Cancellation Policy).
- Membership Fees: Fees for membership programs will be clearly outlined during the signup process.
6.4 Currency and Taxes
All prices are listed in USA, and applicable taxes may apply based on your location.
7. Refund and Cancellation Policy
7.1 No Refund Policy
All payments for Services are final. We do not offer refunds for completed or missed sessions. By purchasing a Service, you agree to this no-refund policy.
7.2 No-Show and Cancellation Fees
- No-Show Policy: If you do not attend a scheduled session without prior notice, a $50 fee will apply.
- Last-Minute Cancellations: Cancellations made within 12 hours of the scheduled session will incur a $50 fee.
7.3 Membership Program Policies
For any membership programs offered, specific cancellation, refund, and pause policies will be provided at the time of enrollment. If unclear, please contact us for additional information.
7.4 Service Rescheduling
Requests to reschedule sessions must be made at least 48 hours in advance. Approval of rescheduling requests is at our sole discretion.
7.5 Exceptions to Refunds
Refunds may be considered only under extraordinary circumstances, such as technical issues on our end that prevent service delivery. Such refunds will be issued at our discretion and may take up to 14 business days to process.
8. Membership Program Terms
8.1 Program Overview
The Membership Program (“Program”) offers exclusive content, workshops, community access, and other benefits to subscribing members. Specific details of each membership tier, including benefits and pricing, are outlined on our Website.
8.2 Enrollment and Payment
- Membership fees are charged on a recurring basis monthly or annually unless otherwise stated.
- By enrolling in the Program, you authorize us to automatically charge your payment method for the applicable fees.
8.3 Pauses and Cancellations
- Members may request to pause or cancel their membership through their account settings or by contacting us.
- Pausing or cancellation requests must be made at least 7 days before the next billing cycle to avoid additional charges.
8.4 Refunds for Memberships
- No refunds are offered for partially used membership periods.
- We reserve the right to modify or discontinue the Program, offering prorated refunds if applicable.
8.5 Termination of Membership
- We may terminate memberships for violations of these Terms, misuse of content, or inappropriate behavior within community spaces.
9. Intellectual Property Rights
9.1 Ownership of Content
All content provided by Journey to Kismet, including but not limited to course materials, guided meditations, videos, written content, images, logos, and software, is the exclusive property of Journey to Kismet and protected by copyright, trademark, and other intellectual property laws.
9.2 License to Use Content
- Clients are granted a limited, non-exclusive, non-transferable license to access and use content solely for personal, non-commercial purposes.
- Unauthorized copying, distribution, modification, or public display of our content is strictly prohibited.
9.3 Prohibited Use of Intellectual Property
- You may not reproduce, republish, or distribute our content without express written permission.
- Any attempt to reverse engineer, decompile, or create derivative works from our content is forbidden.
9.4 Reporting Infringement
If you believe that your intellectual property rights have been violated on our Website, please contact us with detailed information so that we can investigate and take appropriate action.
10. Content Usage and Restrictions
10.1 Personal Use Only
The Services and content provided by Journey to Kismet are intended for personal and non-commercial use. Redistribution or resale of our Services is not permitted.
10.2 Prohibited Activities
You agree not to:
- Share access credentials with others.
- Reproduce or distribute content in any form.
- Use our Services to engage in unlawful, harmful, or inappropriate behavior.
10.3 Termination of Access
We reserve the right to terminate your access to the Services without notice if you violate these restrictions or engage in prohibited activities.
11. Confidentiality
11.1 Client Confidentiality
All information shared by clients during sessions, including personal stories, health disclosures, and session notes, will be kept confidential in accordance with our Privacy Policy.
11.2 Company Confidentiality
- You agree to maintain the confidentiality of any proprietary information provided by Journey to Kismet, including course materials, methodologies, and session content.
- Unauthorized sharing of proprietary content with third parties is strictly prohibited.
11.3 Exceptions to Confidentiality
Confidential information may be disclosed if required by law, in response to a court order, or if there is a reasonable belief of harm to the client or others.
12. Client Consent and Acknowledgment
12.1 Acknowledgment of Terms
Clients must acknowledge and agree to these Terms and Conditions through a digital signature, checkbox during booking, or other electronic consent methods.
12.2 Health and Wellness Disclosures
- Clients may be required to complete a pre-session consultation or health disclosure form to determine the suitability of specific services.
- Clients agree to disclose any relevant mental, emotional, or physical conditions that could affect their experience during sessions.
12.3 Voluntary Participation
By engaging with our Services, you acknowledge that participation is voluntary and that you assume full responsibility for your choices and experiences.
13. Disclaimers and Limitation of Liability
13.1 Spiritual Services Disclaimer
- Journey to Kismet offers spiritual, metaphysical, and holistic services that are not a substitute for professional medical, legal, or financial advice.
- Our Services are intended to support personal development and spiritual growth, and individual results may vary.
13.2 No Guarantees of Outcomes
We do not guarantee specific results from our Services, including but not limited to healing, manifestation, or personal transformation.
13.3 Limitation of Liability
- To the maximum extent permitted by law, Journey to Kismet shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our Services.
- We are not liable for any emotional or psychological effects that may arise during or after sessions, including those triggered by energy healing or spiritual practices.
13.4 Indemnification
You agree to indemnify and hold harmless Journey to Kismet, its employees, contractors, and affiliates from any claims, damages, liabilities, and expenses arising out of your use of our Services or breach of these Terms.
14. Assumption of Risk
14.1 Voluntary Assumption of Risk
By participating in our Services, you acknowledge and accept that spiritual and energy healing practices may involve personal, emotional, and psychological challenges.
14.2 Emotional and Psychological Impact
Certain practices, including but not limited to past life regressions, shadow work, and inner child healing, may trigger strong emotions. You agree to participate with full awareness of these potential impacts.
14.3 Waiver of Liability
- You voluntarily waive any claim against Journey to Kismet for any adverse effects experienced during or after the use of our Services.
- This waiver includes claims related to emotional distress, spiritual experiences, or perceived negative outcomes of the Services provided.
15. Health and Wellness Disclaimer
15.1 Not a Substitute for Professional Advice
- Journey to Kismet provides spiritual and holistic services, which are not intended to diagnose, treat, cure, or prevent any medical, psychological, or health conditions.
- Our Services should not replace consultations with qualified healthcare, legal, financial, or psychological professionals.
15.2 Consult a Professional When Needed
Clients are encouraged to seek advice from a licensed professional when making decisions that could affect their health, well-being, or legal and financial situations.
15.3 Medical Emergency Protocols
- In the event of a medical or psychological emergency, please contact emergency services immediately.
- We are not equipped to handle crisis situations or provide emergency intervention services.
16. Third-Party Services and Platforms
16.1 Use of Third-Party Tools
- Our Services may utilize third-party platforms such as Zoom for virtual sessions, Thinkific for course management, and secure payment gateways for financial transactions.
- Clients acknowledge and agree to the terms of use and privacy policies of these third-party providers.
16.2 No Liability for Third-Party Services
- Journey to Kismet is not responsible for the performance, security, or availability of third-party services.
- Any issues with third-party platforms should be addressed directly with the service provider.
16.3 Compliance with Third-Party Policies
- Clients are responsible for ensuring compliance with any additional terms required by third-party platforms, including maintaining secure login credentials and respecting platform-specific rules.
17. Data Privacy and Security
17.1 Collection of Personal Data
- We collect and process personal data as outlined in our Privacy Policy. This may include information such as name, contact details, payment information, and session notes.
- Data is collected through our Website, booking services, and third-party tools like Thinkific and Zoom.
17.2 Use of Personal Data
- Personal data is used for providing Services, processing payments, managing bookings, and improving our offerings.
- We do not sell or share personal data with third parties for marketing purposes without explicit consent.
17.3 Data Security Measures
- We implement industry-standard security measures to protect personal data. However, we cannot guarantee absolute security, especially when data is transmitted over the internet.
- Clients are responsible for maintaining the confidentiality of their account information.
17.4 Compliance with Data Protection Laws
- Journey to Kismet complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU clients and the California Consumer Privacy Act (CCPA) for California residents.
- Clients may exercise their data rights as outlined in our Privacy Policy, including accessing, correcting, or requesting the deletion of their personal data.
18. User-Generated Content
18.1 Client Contributions
- Clients may have opportunities to share content, such as testimonials, reviews, comments, or participation in community forums.
- By submitting content, you grant Journey to Kismet a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute the content for marketing and other lawful purposes.
18.2 Content Standards
- Content submitted by clients must not be illegal, defamatory, harassing, or violate any intellectual property rights.
- We reserve the right to remove or modify any content that violates these standards or is deemed inappropriate.
18.3 No Compensation for Submissions
- By submitting content, you acknowledge that you are not entitled to any compensation, credit, or consideration unless otherwise agreed in writing.
18.4 Indemnification for User Content
- You agree to indemnify and hold Journey to Kismet harmless from any claims arising out of the content you submit, including but not limited to violations of third-party rights.
19. Prohibited Activities
19.1 Prohibited Conduct
When using our Website and Services, you agree not to:
- Violate any applicable laws or regulations.
- Use the Services for fraudulent or deceptive purposes.
- Harass, abuse, or harm other clients or our staff.
- Interfere with the operation of our Website or Services.
- Upload or distribute harmful or malicious content, such as viruses or malware.
19.2 Consequences of Violation
- Violation of these Terms may result in the suspension or termination of your access to our Services without prior notice.
- We may pursue legal remedies, including reporting illegal activities to the appropriate authorities.
19.3 Monitoring and Enforcement
- Journey to Kismet reserves the right to monitor usage of the Website and Services to ensure compliance with these Terms.
- We may take appropriate legal action for any unauthorized or unlawful use of the Services.
20. Indemnification
20.1 Your Agreement to Indemnify
You agree to indemnify, defend, and hold harmless Journey to Kismet and its affiliates, employees, and representatives from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of:
- Your violation of these Terms.
- Your use of our Services.
- Your violation of any laws or rights of a third party.
- Any content you submit or share through our Services.
20.2 Process of Indemnification
- We reserve the right to assume exclusive defense and control of any matter subject to indemnification.
- You agree to cooperate with us in the defense of any claims.
20.3 Limitation of Liability
- Journey to Kismet’s liability is limited to the maximum extent permitted by law.
- We are not liable for indirect, incidental, or consequential damages arising from the use of our Services.
21. Force Majeure
21.1 Definition of Force Majeure
Journey to Kismet shall not be held liable for delays or failures in performance due to events beyond our reasonable control, including but not limited to:
- Natural disasters (e.g., earthquakes, floods, fires)
- Public health emergencies (e.g., pandemics, epidemics)
- Government actions or restrictions
- Technical failures (e.g., internet outages, third-party service disruptions)
- Acts of war, terrorism, or civil unrest
21.2 Impact on Services
- In the event of a force majeure, we will make reasonable efforts to resume services as soon as possible.
- Certain Services may be rescheduled or canceled, and we will provide notice and options for affected clients where feasible.
21.3 No Liability for Interruptions
We are not responsible for any losses, damages, or inconveniences caused by force majeure events.
22. Modifications to Terms and Services
22.1 Right to Modify Terms
- Journey to Kismet reserves the right to modify, amend, or update these Terms and Conditions at any time.
- Any changes will be effective immediately upon posting on the Website unless otherwise specified.
22.2 Notification of Changes
- Significant changes to the Terms will be communicated through our Website or via email if you are a registered client.
- Continued use of our Services after changes are made constitutes acceptance of the new Terms.
22.3 Modification of Services
- We may modify, suspend, or discontinue any of our Services, content, or features at our discretion without prior notice.
- We are not liable for any modifications or discontinuation of Services.
23. Governing Law and Jurisdiction
23.1 Applicable Law
- These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia, without regard to its conflict of law provisions.
- International clients agree to comply with all applicable local laws and regulations.
23.2 Dispute Resolution
- In the event of a dispute arising out of or related to these Terms or the use of our Services, the parties agree to first attempt resolution through informal negotiation.
- If informal negotiation fails, the dispute shall be resolved through mediation or binding arbitration administered by the Bali International Arbitration and Mediation Center (BIAMC) in accordance with its rules, unless prohibited by Indonesian law.
- Mediation: If mediation is agreed upon, it shall be conducted in Bali, Indonesia, in the English language. If mediation fails, the parties may proceed to arbitration.
23.3 Jurisdiction and Venue
- Any legal action or proceeding related to these Terms shall be brought exclusively in the courts located in Bali, Indonesia, and you consent to the jurisdiction of such courts.
- You waive any objections to the venue and agree not to claim that the forum is inconvenient.
23.4 International Use
- Clients accessing our Services from outside Indonesia are responsible for compliance with their local laws.
- We make no representations that our Services are appropriate or available for use in all locations.
24. Severability
24.1 Severability of Terms
- If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be enforced to the maximum extent permissible.
- The invalidity or unenforceability of any provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
24.2 Reformation of Provisions
- If a provision is deemed invalid, the parties agree to replace it with a valid provision that closely approximates the original intent and economic effect.
25. Entire Agreement
25.1 Complete Agreement
- These Terms and Conditions, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Journey to Kismet.
- This Agreement supersedes all prior and contemporaneous agreements, representations, or understandings, whether written or oral, relating to your use of our Services.
25.2 No Waiver
- The failure of Journey to Kismet to enforce any provision of these Terms shall not be construed as a waiver of such provision or the right to enforce it in the future.
25.3 Assignment
- You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent.
- We may assign our rights and obligations under these Terms to a third party in connection with a merger, acquisition, or sale of assets.
Contact Information
For questions or concerns regarding these Terms and Conditions, please contact us at:
